1. Who We Are

CloseDay is a sales and operations platform for home service contractors, operated by Blue Oak Holdings Inc. ("CloseDay," "we," "us," or "our"). This policy explains how we collect, use, and protect information when you visit closeday.io or use our platform.

2. Information We Collect

We collect information you provide directly, including:

• Name, email address, phone number, and business information submitted through demo requests or onboarding forms
• Communications you send us via email, SMS, or our platform
• Payment information processed through our payment processors (we do not store card or bank details directly)

We also collect information automatically when you visit our site, including IP address, browser type, pages visited, and referring URLs through standard analytics tools.

3. How We Use Your Information

• To operate the CloseDay platform and provide services to operators
• To communicate with you about your account, onboarding, and support
• To send marketing communications (you may opt out at any time)
• To improve our platform and understand how it is used
• To comply with legal obligations

4. SMS and Text Messaging

CloseDay is an SMS-first platform. By providing your phone number and opting in, you consent to receive text messages related to your account, onboarding, and platform activity. Message and data rates may apply. You may opt out at any time by replying STOP. We do not sell or share your phone number with third parties for their own marketing purposes.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the platform (e.g., CRM, payment processing, hosting)
• Legal or regulatory authorities when required by law
• Successors in the event of a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your data by contacting us at the address below.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and improve user experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To exercise these rights, contact us at privacy@closeday.io.

9. Security

We use industry-standard measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy from time to time. We will notify active operators of material changes. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this policy? Contact us at privacy@closeday.io or write to:

Blue Oak Holdings Inc.
Des Moines, Iowa